66 DAYS UNTIL
THE MEMORIAL TOURNAMENT

The 2024 Memorial Tournament presented by Workday will be held June 3 - 9. Volunteer registration is now OPEN for all committees. See the OPPORTUNITIES tab for more information. Credential Distribution is Saturday, May 11th from 9am - 1pm at The Exchange in Bridge Park, Dublin. Additional details can be found in your volunteer confirmation email and under the FAQ’s tab.

Volunteer FAQs:

GENERAL FAQs

Why should I volunteer?

  • The Tournament provides a donation to Nationwide Children’s Hospital and other central Ohio children's charities.
  • In 2023, the donation was over $4.9 million.
  • Be part of the excitement close to the action.
  • Help our community host a top quality PGA Tour event.
  • Make a difference in your community.
  • Network with other volunteers and staff.
  • Build friendships that will last a lifetime.

What do GENERAL VOLUNTEERS receive for volunteering at the Memorial Tournament?

Individuals volunteering for EMS, Gallery Management Ambassadors and Shuttle Drivers should review the FAQs for those specific committees to view their volunteer benefits. The volunteer benefits below are for General Volunteer committees.

 

General Volunteers are required to work a minimum of 12 hours and receive the following benefits for volunteering:

 

  • ONE printed volunteer ticket, good for admission each day of tournament week.
  • ONE electronic guest ticket, good for admission each day of tournament week.
  • Meal Coupons good for the day you are volunteering.  ONE set of coupons (1 sandwich, 1 snack, 1 non-alcoholic drink) for shifts 8 hours and under and TWO  sets of coupons for shifts of more than 8 hours.
  • ONE parking pass to the A Lot* parking lot, good on the day(s) you are volunteering. (If other parking is provided based on volunteer assignment no parking pass will be issued.)
  • Access to the Volunteer Center on the day(s) you are volunteering. See the Volunteer Center FAQ for location and hours of operation.
  • Complimentary breakfast snack and afternoon snack in the Volunteer Center on the day(s) you are volunteering.
  • Complimentary bottled water during your shift only on the day(s) you are volunteering. Complimentary bottled water is only for volunteers when volunteering.  Complimentary water is not provided on days you attend as a spectator.   

 

*Frequent shuttles are provided between the A Lot and the main entrance on Memorial Drive.

Please do not bring non volunteers into the center with you at any time. Thank you for understanding.

What are our volunteer roles and responsibilities?

  • Smile and make visitors feel welcome and appreciated.
  • Be attentive to your position on the grounds or at your designated location.
  • Be respectful of players, sponsors, spectators, Club members, and fellow volunteers.
  • Be flexible. If you are available to work additional shifts, please let your Committee Chair know.
  • Report in full uniform ON TIME and READY TO WORK your shift. There could be heavy traffic, please plan accordingly. 
  • Check your email frequently during tournament week and the day you are volunteering. Email will be the primary means of communication for weather delays or additional coverage needed for your assigned shift.

What is the minimum number of hours required for GENERAL VOLUNTEERS?

Individuals volunteering for EMS, Gallery Management Ambassadors and Shuttle Drivers should review the FAQs for those specific committees to view their hours requirement. 


General Volunteers are required to volunteer a minimum of 12 hours.

Which volunteer type should I select when registering?

Individuals volunteering for EMS, Marshals/Gallery Management, or Shuttle Drivers should select the corresponding type.

Otherwise, please select General Volunteer when registering to volunteer for the following:

  • Bears for Children's
  • Clubhouse Ambassadors
  • Competition Support
  • Concessions
  • Courtesy Cars
  • Disabled Services
  • Hospitality
  • Leader Boards
  • Player Evacuation
  • Patron Information
  • Sandwich Factory
  • Status Boards
  • Supply Distribution
  • Ticketing Services
  • Volunteer Services

Only one volunteer type is permitted per email address.  If you are volunteering for more than one volunteer type i.e., Shuttle Drivers and as a courtesy car driver (General Volunteer), you will need to create an additional volunteer profile using a different email address.  Select the additional volunteer type and your desired shifts using that email address/login.  

What is the uniform policy for committees under the GENERAL VOLUNTEER category?

All general volunteers must adhere to the uniform requirements unless specifically noted under each unique committee description.

  • The official uniform consists of the yellow Memorial Tournament polo shirt.  The shirt must have the current, presented by Workday logo. This logo was new in 2022.  Shirts with the previous logo are not permitted.
  • Men may wear khaki (tan) long pants and closed toe shoes. No Shorts.
  • Ladies may wear khaki (tan) slacks, capri pants, shorts, or skorts and closed toe shoes.  Shorts and skorts must be walking length or just above the knee.   
  • Hats and visors should have the current logo or no logo. 
  • Jackets must have the current logo or no logo.  
  • Remember, only uniform pieces with the current logo can be worn during your volunteer shift.
  • Volunteers not in the proper attire will be sent home to change.
  • Uniforms items may be purchased on this website under MY INFO, Order Uniforms.

Uniforms that have been ordered will be available for pickup at Credential Distribution on Saturday, May 11 from 9am - 1pm at The Exchange at Bridge Park, Dublin.  Online ordering is available through April 30th.  

NOTE: Uniform requirements are different for Gallery Management Marshals, Shuttle Drivers, and EMS.  Please see the FAQ section specific to those volunteer types for uniform details.

 

 

What if it is hot, may volunteers wear shorts or flip flops/sandals?

No.  Unfortunately, all men must wear slacks no matter the weather.  The only exception to this is for concessions volunteers since they work in an enclosed tent; if the weather is expected to be exceedingly hot, then the men may wear khaki colored GOLF shorts. Please note:  cargo shorts are NOT permitted.  The concessions committee chairs will communicate if/when it is permitted.  

Women have the option of wearing pants, skort, capri pants or appropriate length shorts for all committees on all days.

Neither men nor women are permitted to wear flip flops or sandals. For safety reasons we ask volunteers wear comfortable closed-toed shoes.

 

 

How do I purchase a uniform for the tournament?

You may order volunteer uniform pieces by selecting Order Uniforms in the right sidebar underneath MY INFO. Volunteer orders will be accepted on-line through April 30th. Orders placed on-line and prepaid will be available for pick-up at Credential Distribution on May 11th.

Gallery Management Ambassador/Marshal hats are not available for pickup at Credential Distribution. Gallery Management Ambassadors/Marshals will receive a hat when checking in for your first shift.

All uniform pieces will be available for purchase during tournament week in the Volunteer Center. Please see FAQ regarding Credential Distribution Details and Volunteer Center hours.

What if I didn't order my uniform shirt online?

Volunteer uniforms will be available for purchase in the Volunteer Center during tournament week. Please go to the Volunteer Center during the hours of operation prior to your shift to purchase your uniform shirt.  

If picking up the day of your shift, please note that traffic could be backed up.  Please allow yourself plenty of time to park, catch the shuttle, purchase your shirt, and make it to your post before your shift begins.

During tournament week, park in A Lot and take the shuttle to the Main Gate. The Volunteer Center is located on the lower level of the Memorial Tournament offices on the path leading to/from the Main Gate where the shuttles run to/from A Lot parking.  

May I stay in my yellow volunteer shirt if I finished my shift, but want to watch the tournament?

Yes, you may remain on course after your shift to watch the tournament.   However, volunteers in uniform should not consume alcohol. If you plan to drink, we ask that you change out of your volunteer uniform (yellow shirt with current "presented by Workday" logo) before doing so.

Where is the Volunteer Center and what are the hours?

The Volunteer Center is located in the lower level of the Memorial Tournament offices, along the cart path from the main gate entrance.  Entry to the Volunteer Center is from the access road on the north side of the building.  To enter, take the cart path from the main gate entrance until it ends. Take a left onto the access road.  Entrance to the Volunteer Center will be on your left. 

Volunteers working a shift that day may stop in for bottled water, coffee, and a breakfast snack.  See below for hours.  Please be considerate of other volunteers and only take ONE item as we plan the quantity available based on the number of volunteers on course prior to each day. 

During tournament week, park in A Lot and take the shuttle to be dropped at the Main Gate. 

Volunteer Center hours for 2024 are:

Monday, June 3, 7am – 4pm 

Tuesday, June 4, 7am - 4pm                                                                                                                                  

Wednesday-Saturday June 5 - June 8, 6am – 6pm

Sunday, June 9, 6am - 2pm

Please do not bring non-volunteers into the center with you at any time.  Thank you for understanding.

What, when, and where is Credential Distribution (packet pickup)?

Credential Distribution will be held on Saturday, May 11, 2024, from 9am - 1pm at The Exchange at Bridge Park located at 6520 Riverside Drive, Dublin, Ohio 43017. Please Note: Doors will not open prior to 9am.

Please see Volunteer Credential Distribution under Volunteer Resources for a printable version of the details, including a parking map for the Bridge Park area.

 

CREDENTIAL PACKET PICKUP:

General volunteer credential packets will be distributed by your last name.  

The following volunteer groups will pick up by committee, at tables designated as follows:

  • Marshals / Gallery Management
  • EMS/Shuttle Drivers and Ambassadors/Green Coats
  • Prearranged Group Pick-up

Credential packets will include your tournament credentials, tournament parking pass, volunteer schedule, volunteer party invite and pre-purchased uniform items (if applicable).We will not be selling additional uniform pieces at the Exchange.

If you would like to pick up credential packets for a group of 4 or more, please send a list of names to your committee co-chairs by May 12th. These packets will be gathered ahead of time and available at the “Group” pick-up table.

Volunteers may pick up for others!!  If you are unable to attend on the 13th, please send someone in your place – that person does not need to be a volunteer.  If that is not possible at all (due to a conflict or residing out of state), an email will be sent with details for the next opportunity to pick up your credential packet.

 

UNIFORM PURCHASES:

Hats, rain gear, and wind shirts will be available for purchase in the Volunteer Center during tournament week.  Only pre-ordered, prepaid uniform orders will be available for pick up at Credential Distribution.  

Please Note: Uniform pieces with the previous logo will NOT be permitted during volunteer shifts.

What if I can't make it to Credential Distribution (packet pick up) on Saturday, May 11, 2024?

Volunteer Credentials and uniforms cannot be mailed. If you are unable to attend the Volunteer Credential Distribution, Saturday, May 11, 2024, you will be emailed instructions for obtaining your credentials.  

Please note: You can have someone else pick up your credentials on the 11th.

 

Where do I park when I am volunteering?

All volunteers receive ONE parking pass to the A Lot parking lot, good on the day(s) you are volunteering. The lot is located on Crossgate Dr., east of Muirfield Drive.  The shuttle is for volunteers only on days they are volunteering, and runs between A Lot and the main gate on Memorial Dr.  The shuttles run from 4:30 am to 8 pm.  For evening shifts, a shuttle runs from 8 pm to midnight from the Clubhouse to A Lot.

If you received a different parking pass, your directions will be on the back of the pass. 

If you are volunteering near other non-permitted lots, you are welcome to park there.  Example:  Volunteers can park in the 6th tee lot off Glick Road and enter near the 6th tee.

Where does the volunteer shuttle from A Lot drop me off?

The volunteer shuttle runs continuously from 4:30am - 8pm from A Lot to the main gate on Memorial Drive. When you follow the path, you will see the Volunteer Center on the right. 

What is the mobile device policy on course?

Mobile devices are permitted to the extent they are on silent and used in accordance herewith and with the Mobile Device Policy posted on the Tournament grounds and HERE

To ensure an enjoyable experience for fans and the proper competitive environment for players, the Memorial Tournament reserves the right to confiscate phones or devices from violators of this policy. Confiscated phones can be retrieved at the completion of play at Lost and Found located at the Patron Information Center on the walk from the Main Gate entrance.

What is the bag policy?

All volunteers must adhere to the PGA TOUR bag policy.  Click here for a list of approved and prohibited bags.

 

What is the alcohol policy for volunteers?

The consumption of alcoholic beverages before or during volunteer shifts is not permitted. Volunteers who are seen consuming alcohol or suspected of being intoxicated will be relieved of their duties and their badges revoked.  If you plan to be a spectator after your shift and consume alcohol, you must change out of your volunteer uniform (yellow shirt).

What is the autograph policy for volunteers?

No volunteer may use his or her position to solicit player autographs. However, off duty volunteers, not in uniform, may request player autographs, along with all patrons, Monday through Wednesday only. 

How do I change or cancel a volunteer shift?

You are able to modify your schedule by going to View My Schedule in the right sidebar under MY INFO until late April/early May. At that time the modify buttons are de-activated and you will need to contact your Committee Chair to make adjustments.

You can find your Committee Chair contact information under the Opportunities tab or the Contact tab at the top of the page.

What is the ticket policy if I cancel my shifts (after receiving my tournament tickets) or no-show for my volunteer shifts?

Tickets are provided in exchange for volunteering.  If a volunteer fails to meet the volunteer hours requirement for issued tickets (whether the result of canceling shifts or not showing for shifts), the tickets will be voided.

Selling a tickets or the A Lot Parking Pass given in exchange for volunteering is also prohibited. Volunteers found to have sold their tickets will have their volunteer tickets voided. Anyone with voided tickets will not be permitted entrance to Tournament grounds.

 

 

How do I return my tickets if I cancelled my shifts?

Volunteers who cancel shifts, no show for shifts, or otherwise violate the ticket policy will have their tickets voided. Volunteers/Patrons with voided tickets will not be permitted entrance to Tournament grounds.  

 

How do I find my schedule?

Log into the registration site and select View My Schedule in the right sidebar under MY INFO. 

How does inclement weather effect shifts?

Weather delays can extend the day for anyone working or volunteering for the tournament. In the event of a weather delay, you may be asked to stay an additional hour or so.

When do I receive my meal coupon?

Your Committee Chair will distribute your meal coupon and provide you with adequate time to take a lunch break, should your shift be over the lunch hour.

Please remember: Committee Chairs manage large groups of volunteers. Please be patient. Communicate with your Committee Chair if you need a break, or plan ahead and eat before or after your shift. 

Is there a shuttle for volunteers to get around the course?

No there is not. Volunteers should reference the course map and utilize the parking closest to your volunteer site. View Course Map

What should I bring with me to volunteer?

Please keep the weather conditions in mind. We suggest hats/visors, ponchos, and sunscreen if you will be working at locations that are out in the open (admission gates, leader/status boards, hospitality venues, etc.).

How do I find a list of prohibited items?

For a complete list of prohibited items please visit the Policies and Protocols page.

 

Are still cameras and video cameras allowed?

Still cameras with lens smaller than 6 inches and with no case are only permitted on Monday, Tuesday and Wednesday of Tournament week and are NOT Allowed Thursday - Sunday. Video equipment is prohibited all seven days.

For additional details please visit the Policies and Protocols page.

What is proper golf tournament etiquette?

The following are rules to follow when working to help ensure both contestants and spectators have the most enjoyable week possible:

  • Volunteers are NOT allowed to ask for autographs while on duty. 
  • Please stay behind the gallery ropes and cooperate with the marshals.
  • Please remain quiet and still throughout each shot and do not move until all players in the group have played or holed out.
  • Please walk carefully. Never run. 
  • Please dispose of trash properly and recycle.
  • When Gallery Management Marshals raise their hand, please stop walking and talking and wait until their arms are lowered.

How do I know where each player is during his round at a given time? 

To determine a player's current location, use the following example: player tees off from Hole No. 1 at 8:45 a.m.; he should play each hole in approximately 15 minutes, which should place him at Hole No. 4 at 9:30 a.m., Hole No. 9 at 10:45 a.m., etc.

Where can I find a course map online?

Please find the course map HERE

Are there any hotels with special rates for volunteers?

There are no special rates or reserved rooms for volunteers at this time. We recommend you make individual arrangements with hotels as early as possible.

Are there any shuttles from hotels for volunteers?  

No, there are no shuttles from hotels for volunteers.

Where is Lost and Found?

Lost and Found is located in the Patron Information Center, on the walk from the Main Gate entrance near the main concessions pavilion.

Can kids volunteer for the tournament?

There are two committees with volunteer opportunities for Junior Volunteers.

Patron Information:

Junior Entrance Ambassadors will greet Patrons, answer questions, and give guidance to patrons as needed. Junior Ambassadors must be 14 to 17-years-old and scheduled to work with their parent or responsible adult 

Sandwich Factory:

Junior Sandwich Factory volunteers work with a parent or responsible adult making sandwiches for on-course concessions. Junior Volunteers must be 14 to 17-years-old and scheduled to work with their parent or responsible adult. Parents/Adults may register with up to 4 juniors (kids or friends). This opportunity is only available Friday and Saturday. 

 

To register with a Junior Volunteer:

  • The parent/guardian should register for their desired shift and make note in the comments section that you are working with a Junior Volunteer and the name of the Junior Volunteer.
  • The Junior Volunteer should create a profile in the system and check the "I am a Junior Volunteer 14-17 years of age) box.  The Junior Volunteer will also select a size for their complimentary Junior Volunteer t-shirt.   
  • Do not register the Junior Volunteer for a shift.
  • Email the co chairs (email address above) and advise them that you have a Junior Volunteer and the name of the Junior Volunteer.  The co chairs will register the Junior Volunteer for the same shift as the parent/guardian.

I am a nursing mother. What are the available accommodations?

For nursing mothers needing to pump while volunteering on course, there are five options available to you:

  • Main First Aid office near the front/main entrance,
  • Hole 2 Green -- permanent brick structure bathrooms,
  • Hole 6 Green -- permanent brick structure bathrooms,
  • Hole 9 Green -- permanent brick structure bathrooms,
  • Between Buckeye Village and Golden Bear -- permanent brick structure bathrooms.

NOTE: It is highly recommended you select a volunteer position near one of these locations to limit the time needed to walk to and from your volunteer location.